Redbank Plains Community Centre Social Impact Report 2022

Thirty-six-month study methodology The above key indicators have been integrated into the design of the overall social impact assessment. The key methods used for the 36-month study included: A community survey which engaged 118 community members (see Appendix A). This survey included questions about: – key demographics – community strengths – community challenges – perceptions on safety and community cohesion – experiences of the Community Centre – engagement with the Community Centre during COVID-19 restrictions – perceptions on the impact of the Centre since it opened in the local community. An in-person focus group with six community members. The focus group gathered feedback on: – survey findings – elaboration on key findings – key strengths and challenges – Centre programming and – the overall impact of the Centre since it opened in the local community. Tracking of visits to the Community Centre by Multicultural Australia.

The same suite of methods has been used at each interval in the overall study. In 2020, more online options to engage with the study were offered with regard for COVID-19 public safety restrictions. At the same time a survey question was introduced to gauge possible effects of the pandemic. The same approach was applied to the 2021 data collection. Across the overall 36-month reporting period of this study, 20-months took place pre-COVID-19 pandemic and 16-months during the pandemic. Whilst some outcomes during the study may reasonably be attributed to the pandemic’s effect, for instance Centre visitations due to temporary closures and lockdowns, the extent of its influence on survey responses and overall results is unclear and has implications for comparability between report years. This final report presents results of the 36-month data collection and a synthesis with the previous four collections.

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